We will handle your orders with great care.

Stutterheim deliver to and offer free standard delivery on all orders worldwide. Import taxes and duties may apply to deliveries outside of the EU or the USA.

We always try to dispatch your orders within 1-2 days. Usually, if you make your order before 09.00 am CET or 09.00 am GMT-4 for US and Canada, we will ship it the same day.
Orders placed on weekends and holidays will normally be shipped the next business day.

Please note:
Due to an increased volume of orders during particular sales or holidays, the handling of your order may take a few days extra.
We are doing our best to get all orders out as soon as possible.

We will always send you an email once we have dispatched your order and provide you with a tracking link.

Most deliveries only take 2-3 days through UPS.

Frequently Asked Questions
Q: Do you ship to PO Boxes?
A: Unfortunately, this is not possible as our carriers require a signature. Please provide a physical street address on your order form.

Q: Where will my order ship from?
A: Orders to the U.S.A. and Canada will be shipped from our U.S. warehouse. Orders to the rest or the world will ship from our Swedish warehouse. On occassion orders will be fulfilled from elsewhere if stock is unavailable from the default location.

Q: Is my package insured?
A: All items are insured against theft and accidental damage whilst in transit from the Stutterheim warehouse to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. The customer bears the responsibility for items during returns and exchanges.

Q: How long does delivery take?
A: Most orders are delivered within 1-4 business days of being dispatched, however depending on where you live this could be up to 10 working days. Some destinations outside of Europe and North America can take even longer. For an accurate transit calculation, please contact our customer services team through contact@stutterheim.com.

Q: Will I have to pay additional tax or import duties on my order?
A: Orders sent outside of the EU or the USA may be subject to additional duties at the discretion of the local customs agency. This is beyond our control and we cannot offer advice on the possible charges to be incurred.

Q: Which countries does Stutterheim ship to?
A: We offer free worldwide shipping. Please select the relevant store view from the top of our website, and you'll then be able to select your country as the shipping destination at the checkout.

Q: Can I collect my order in store?
A: All orders must be sent to the delivery address as stipulated on your order form. We do not offer an in-store collection service.