General FAQ
Winter sale FAQ
STUTTERHEIM has many different types of sales throughout the year. One of the items in sale campaign are marked as final sale. They usually have the best bargains, however, it's important to understand the particular terms and conditions of a final sale.
What is a 'Final Sale'?
You will know when a product is in final sale as you will see that it is tagged with the words 'final sale'. It's a sale where all purchases are deemed final. This means that once an item is bought, returns or exchanges are not accepted. Typically applied to clearance items or end-of-season styles, final sales feature significantly reduced prices.
When considering making a purchase in a final sale, please keep the following in mind:
Since all purchased made in a final sale are considered final, no returns or exchanges will be accepted. Consider carefully before completing the purchase if it’s the right size and colour and if the item is something that you or the person you’re shopping for will want to keep.
Exceptions will be made for items that are delivered defective, damaged, or shipped to the wrong recipient. Please contact our customer support for assistance in such situations.
Make sure you order the correct size, since you won’t be able to exchange the item if the size is wrong. Check our sizing charts and compare the measurements to a garment you already own that fits well.
Final sale items do not qualify for price adjustments or price matches.
Lastly, remember that final sales offer a great opportunity to find premium quality items from STUTTERHEIM at highly discounted prices! Don’t hesitate to jump on this chance, just make sure you’re getting the perfect piece before you press ‘confirm’.