Holiday FAQ

  • How to use - Add a full price raincoat and a utility backpack to your basket (maximum 1 backpack) and add the code 'freegift', and 100% of the price of the backpack will be deducted from your order.
  • Discount/voucher can not be combined with other vouchers or offers, and the code is only valid on full price raincoats. Valid until 18th December or until stocks last.
  • If you are to return your order then the whole order including the backpack has to be returned otherwise you will be charged the price of the backpack. For example, if you buy 1 coat and 1 backpack, and then you change your mind on the coat then you need to return both items. If you order 2 coats and a backpack, and return just 1 of the coats, then you do not need to return the backpack.

For more shipping info, click here.

All orders are processed and shipped from Borås, Sweden, within 24 hours. Order in good time to get your delivery by Christmas Day, we recommend placing your order no later than the following when using the standard shipping method:

Europe (inc UK) : 18th December
USA & Canada : 17th December
Australia : 12th December (if you use the express method then 20th is the last day)
Rest of world : 18th December

This is subject to carrier. We would always recommend express shipping to absolutely guarantee it arrives by Christmas day because it is out of our hands after it leaves our warehouse. For more shipping info, click here.

Yes, we are offering extended returns. If you buy between November 22 and December 18, you will have until January 15 2025 to return the order.

General FAQ