Orders & Shipping
All orders are handled and shipped from our warehouse in Borås, Sweden.
We offer worldwide shipping.
Free standard shipping is available worldwide, when the order exceeds a certain amount. We offer a range of shipping services, with individual pricing. You can see the pricing in the table below:
Country | FREE Standard Shipping minimum spend: | Standard Shipping Fee: | Express Shipping Fee |
---|---|---|---|
Australia | AUD 350 | AUD 15 | AUD 20 |
Canada | CAD 250 | CAD 12 | CAD 18 |
France | EUR 200 | EUR 10 | EUR 15 |
Germany | EUR 200 | EUR 10 | EUR 15 |
Denmark | DKK 1250 | DKK 60 | DKK 90 |
Norway | NOK 2000 | NOK 80 | NOK 120 |
Sweden | SEK 1500 | SEK 50 | SEK 80 |
Switzerland | CHF 250 | CHF 10 | CHF 16 |
USA | USD 200 | USD 10 | USD 16 |
UK | GBP 150 | GBP 10 | GBP 16 |
Japan | JPY 30000 | JPY 3000 | JPY 4500 |
Rest of Europe | EUR 200 | EUR 10 | EUR 15 |
Rest of World (excl EU) | USD 350 | USD 15 | USD 25 |
We offer a range of shipping services, including UPS, DHL and Postnord. Which ones are available to you may vary depending on your location.
No, all taxes and import duties are included in the final price. That includes countries outside of the European Union.
You will receive an email which includes a tracking link as soon as your order has been processed and shipped from our warehouse. You can also track your parcel here.
We ship all orders within 24 business hours of when the order was placed. The delivery time may vary depending on your location and chosen shipping option. We offer express shipping, which means the parcel will be prioritised when handled in our warehouse as well as by the shipping service.
Yes. All items are insured against theft and accidental damage whilst in transit from the STUTTERHEIM warehouse to the recipient's address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. The customer bears the responsibility for items during returns and exchanges.
If you have not received your order within 10 business days, please contact customer service for further assistance.